miwuu terms of use

Version 1.0 · In force from 4 November 2026

1. Who we are and what you accept

miwuu ("we") provides this service (Oscar Sanchez Medina, see Legal notice). More details in the Legal notice.

By creating your account you accept these Terms and the Community guidelines. The Privacy policy explains what we do with your data; you don't need to accept it, but we ask you to read it. Permissions for protected data are asked for separately, each with its own box.

2. Who can use miwuu

You can use miwuu if:

• you are 18 or over;
• no law or court ruling forbids you from using services like this one, and you are not on a sex offender register;
• we haven't closed an account of yours before for breaking these rules, unless we expressly allow you;
• you use miwuu for yourself, not for a company or another person.

If the app store tells us you are a minor, you won't be able to create the account. If we find that an account belongs to a minor, we may close it.

3. Your account

• One person, one account. Your details must be true and your own.
• Keep access to your account safe. If you think someone has got in, change your password and write to us.
• You can pause your profile or delete your account whenever you want from Settings. Deleting your account doesn't cancel a Google Play subscription: cancel it there.

4. Community guidelines

By using miwuu you agree to follow the Community guidelines. Among other things, the following are not allowed:

• harassing, threatening, insulting or discriminating;
• impersonating another person or creating fake profiles;
• offering or asking for sex in exchange for money or any payment;
• posting nudity, explicit sexual content or images of other people without their permission;
• any content that sexualises minors;
• scams, spam, selling products or services, or asking for money;
• using automated programs, copying profiles or trying to get around the limits of the service.

5. Your content

Your photos, texts and answers are still yours. For miwuu to work, you give us a non-exclusive, free, worldwide and limited licence to store them, adapt them to the app's format (for example, making photos smaller) and show them to other people on miwuu as you choose. This licence ends when you delete the content or your account, except what we must keep by law or for safety (see the Privacy policy).

We don't use your content in advertising or outside miwuu.

Only post content you have rights to. If someone posts something of yours without permission, report it from the app or at miwuu.com/en/retirar-imagenes.

6. Safety

• miwuu does not check its members' criminal records and doesn't verify everyone's identity.
• We don't control what happens outside the app. Read the Safety tips before meeting up.
• If you are in danger, call 112.

7. How we show you profiles

We show you profiles based on your age, the distance and the filters you choose, and on what the other person is looking for.

8. Plans, passes and credits

Where you buy. All purchases are made through Google Play and are also governed by its terms. Prices are shown before you pay, with taxes, in your country's currency.

Plans (Plus and Premium). They are subscriptions that renew automatically at the end of each period (month or year) at the same price, until you cancel them on Google Play. If you cancel, you keep the plan until the end of the paid period and you aren't charged again.

Diamond. It is a one-off payment. It gives access to the paid features for as long as miwuu offers the service and your account exists.

Credits. They are bought in packs and are used to activate 24 h passes inside miwuu. Credits:

• don't expire while your account exists;
• are not money, can't be exchanged for money or moved to another account.

24 h pass. It turns on the paid features for 24 hours in a row from when you activate it.

Right of withdrawal (EU and UK). When you buy, you ask for the service to start straight away.

• Plans (Plus, Premium, Diamond): you can withdraw within 14 days of the purchase. We refund what you paid minus the part proportional to the time you have used it.
• Passes and credits: the 24 h pass is fully provided when it ends, and from then on you can no longer withdraw from it; credits you haven't spent can be refunded within those 14 days.
• How: tap "Withdraw from the contract" in Your plan or on the purchase sheet, or write to us from Settings › Help and contact (you can use the model form in the annex of the law or any clear message). We make the refund through Google Play within 14 days at most.

You also have the legal guarantee: if the service doesn't work as we promise, you can ask us to fix it or, if that isn't possible, a price reduction or a refund.

Restore purchases. If you change phone, use "Restore purchases" in Settings.

9. Moderation, sanctions and appeals

If you break these Terms or the Guidelines, depending on how serious it is, we can:

• remove a photo or a text;
• suspend or close your account.

You can appeal within the following 6 months from Settings › Help and contact › Appeal a decision.

Automated decisions: if a profile is reported by 2 different people, it is suspended automatically (it stops being shown) until a team member reviews it. In the EU you can also go to a certified out-of-court dispute settlement body or to the courts. It's all in Moderation and transparency.

10. miwuu's property

The brand, the design, the code, the app's texts and the Sintonía questions are ours or belong to whoever licenses them to us. You can use the app, but you can't copy it, modify it or use it to create a similar service.

11. Liability

We do our best for miwuu to work well and be safe, but the service is offered as it is and may have faults or interruptions.

We are not responsible for what other people do inside or outside miwuu. Nothing in these Terms limits the rights the law gives you as a consumer or our liability for damage caused intentionally or through gross negligence, for death or injury, or for anything else the law doesn't allow us to limit.

12. Changes to the service and to these Terms

We may improve or change features. The current version of these Terms is the one published here with its date. If you disagree with a change, you can delete your account.

13. End of the contract

You can end it whenever you want by deleting your account. We can close it for a serious breach (see point 9) or if we stop providing the service.

14. Applicable law and complaints

These Terms are governed by Spanish law. If you are a consumer in the EU, you keep the protection of the laws of your country and can bring a claim before the courts where you live.

Alternative dispute resolution: miwuu is not a member of any alternative consumer dispute resolution body. You can also turn to the consumer bodies of your country (in Spain, the consumer offices of your region or town council).

15. Notices for the United States

• miwuu DOES NOT CONDUCT CRIMINAL BACKGROUND CHECKS ON ITS MEMBERS OR SUBSCRIBERS.
• We don't sell or share your personal data for targeted advertising.
• Before you pay, you see the price, the frequency, that it renews until cancelled and how to cancel.
• There is no mandatory arbitration or class action waiver.
• If you are a California resident: you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs, 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, phone (800) 952-5210.

16. Contact

• General questions: support@miwuu.com
• Privacy: privacy@miwuu.com
• Authorities: privacy@miwuu.com
• In the app: Settings › Help and contact